Objective

To obtain an entry-level position that utilizes my knowledge of Information Systems in conjunction with my background in Biology, Chemistry, and Physics

Education

James Madison University, Harrisonburg, Virginia
Bachelor of Science, Biology   Cumulative GPA: 3.314
Major: Biology      Minor: Computer Information Systems      
Special Honors: Honors Scholar,  James Madison University Honors Program
Dolphin Scholar, Dolphin Scholarship Foundation, for academic proficiency
and commitment and excellence in school and community activities

Professional Experience

Frontline Support Specialist, May 2008 – 2010
Computing Helpdesk, James Madison University, Harrisonburg, Virginia

• Applied technical expertise in computing to troubleshoot errors
• Led presentations on aspects of information technology to a large group
• Field tested beta software and advised on implementation of new technical standards

Shift Leader / Acting Manager,Summer 2007
Coastal Edge, Virginia Beach, Virginia

• Managed the efforts of several sales associates
• Participated in redesigning company’s seasonal sales strategy
• Communicated with customers in a professional manner to fulfill their needs

Volunteer Experience

Systems Implementation & IT Consultant, Summer 2007, 2008, 2009
Beach Health Clinic, Virginia Beach, Virginia

• Coordinated the implementation and integration of the MedServices patient tracking program into key business processes
• Collaborated with MedServices developers on a monthly basis to revise software features
• Met with pharmaceutical representatives to facilitate accreditation
• Created and maintained the clinic’s main website

Dorm President, 2006-2007 Academic Year
White Hall, James Madison University, Harrisonburg, Virginia

• Led Community Council meetings focusing on community service and resident activities
• Organized seasonal events for dorm residents while working with a $1,000 budget

Research Experience

Research Assistant, May 2007-2010
James Madison University, Harrisonburg, Virginia

• Conceptualized and implemented protocols that utilized novel research techniques
• Analyzed peer-reviewed journal articles in a critical manner to expose flaws

Honors Thesis

• Spatial Analysis of the flexion-reflex in the hind limb muscles of the rat

Special Skills

• Proficient in Spanish with 6 years formal education
• Working knowledge of Visual Basic, UML, MS Office/Project, Visio, Dreamweaver